♥ Tas Care Guide
Not signed in

TASMANIAN CARE & SUPPORT

Find the right help,
close to home.

Here for Tasmanian families

Finding the right help should feel a little easier.

Tell us where your family is and what kind of help you are looking for. We’ll show you local services in plain English.

You don’t need to understand the care and support system before you start.
🌿Local TasmaniaServices close to home
🤝Family friendlyPlain-English help
🏡Practical supportPrivate and funded options
🛡️
Look for the Tas Care Guide Verified badge

It means we have checked the service provider’s identity and business or service details. It is designed to help families recognise a genuine service.

Verification is not a government accreditation and does not guarantee service quality.
Need help now?

For immediate danger or a medical emergency call 000. For aged-care navigation, contact My Aged Care on 1800 200 422.

Find local support services

Start with what your family needs today.

Search terms may be stored without your name so we can see what services Tasmania is missing. Please don't enter a person's name or private medical details.
Finding local services…

Not sure what help is needed?

Answer a few simple questions and we’ll point you toward the right type of service.

Saved providers

Family checklist

We have added a few common starter tasks. Keep what is useful, delete anything that does not apply, and add your own.

Service provider area

Sign in with a service-provider account to claim or manage a listing.
🛡️ Claim your listing and become Tas Care Guide Verified

Once we check your identity and service details, your listing can display the green Tas Care Guide Verified badge. You can then keep your availability and service information up to date for families.

Claim an existing listing

No service selected yet.

List your small business or independent service

For sole traders and small local providers. Your listing will stay pending until it is reviewed. A Verified badge is only added after approval.

You must be signed in before submitting a listing.
For example: nursing/health registration or a trade licence.

Account

Sign in to save favourites or manage a provider listing.

Admin Dashboard

Your main workspace for managing Tas Care Guide.

—providers
—pending claims
—open concerns
—listing corrections
Admin view as…Use this to preview the main user experiences without signing out.

Admin management

Provider directory

Existing listing claims

Small business / sole provider applications

Provider membership requests

These requests do not take payment. Approving a request records the selected plan as awaiting billing activation. Do not mark billing active until payment is confirmed.

Tas Care Guide verification

Complete every required check before awarding the Tas Care Guide Verified badge. Verification lasts for 12 months and then automatically expires until the service is checked again.

What families are searching for

Search analytics are stored without a user ID. Use this to spot services people need but cannot find.

Family reviews awaiting moderation

Reports of concern

Private case-management area. Reports are allegations until reviewed. Do not publish them automatically. For immediate danger, direct people to 000.

Listing corrections

Before public launch
Have the Privacy Policy, Terms, disclaimer, verification/review policy and your legal entity/contact details reviewed by an Australian solicitor. Also confirm your cloud-provider overseas disclosure wording.